Apply at: https://www.schooljobs.com/careers/sfcc/jobs/5244532/associate-vice-president-of-student-services?pagetype=transferJobs

Position Purpose: The Associate Vice President (AVP) of Student Services serves as the primary deputy to the Vice President of Academic and Student Success, providing strategic leadership and operational oversight for extended campuses, student services, housing, dining, athletics, enrollment management, financial aid, and student success initiatives across all college locations. The AVP fosters an integrated, student-centered environment that promotes equity, retention, completion, and holistic development, aligning with the college's mission, strategic plan, and HLC accreditation criteria. This senior leadership role drives data-informed continuous improvement, resource stewardship, and collaborative partnerships to ensure seamless service delivery for diverse student populations.

Essential Job Functions:

Provide executive leadership for five extended campuses, ensuring consistent academic programming, student services, enrollment management, and operational excellence; collaborate with instructional leaders and Enrollment Management/Financial Aid directors on recruitment, access, and persistence strategies across locations.

Oversee student services operations, including advising, counseling, basic needs support, and student engagement, to enhance persistence and completion rates.

Leads housing and residence life, including occupancy optimization, safety protocols, conduct processes, and residential student success programs.

Manages dining and auxiliary services to deliver affordable, high-quality options that support student wellness and campus community.

Directs athletics programs, ensuring student-athlete academic success, NJCAA compliance, facilities management, and alignment with institutional values.

Analyze key performance indicators (e.g., retention, completion, housing utilization, enrollment, aid disbursement) and implement improvement strategies; prepares reports for senior leadership and accreditors.

Develops and administers budgets for supervised areas, maximizing efficiency and revenue where applicable.

Ensures compliance with federal/state regulations, HLC standards, and college policies in student affairs, enrollment, financial aid, and auxiliary operations.

Serves as a member of the President's Executive Leadership Team (ELT), and other assigned committees.

Performs other duties as assigned.

The preceding duties are examples of the essential types of work performed by positions within this job classification but are not all inclusive.  Management reserves the right to add, modify, change or rescind work assignments as needed.

Qualifications and Competencies

 Minimum Qualifications:

Master's degree in Higher Education Administration, Student Affairs, Educational Leadership, or related field (Doctorate preferred).

Seven+ (7+) years of progressive leadership in community college academic affairs or student services, with experience managing multi-campus or distributed operations and demonstrated success supervising enrollment, financial aid, and/or student success directors.

Proven success in supervising directors/managers and overseeing associated budgets.

Preferred Qualifications:

Experience with Missouri community college systems, guided pathways, Banner/Ellucian Degree Works, or Ad Astra scheduling.

Knowledge of HLC accreditation, NJCAA athletics, FERPA, Clery Act, and Title IX compliance.

Key Competencies:

Strategic vision and data-driven decision-making.

Exceptional interpersonal communication skills for diverse stakeholders.

Commitment to student success, equity, and continuous improvement.

Skills:

Strong verbal and written communication skills, ability to multi-task, proven ability to supervise faculty and staff.

Ability to work under stress, manage time, meet deadlines.

Ability to develop teamwork and collaboration.

Demonstrated sense of student centeredness.

Proficiency in computer applications.

General business processes and process improvements.

Proven ability to establish effective relationships with business and industry, technical schools, four-year colleges/universities, community college students and staff.

A willingness to take on additional responsibility and work collaboratively.

Physical Requirements:

Ability to interact verbally in person, over the telephone, and via written and electronic media.

Ability to move about campus and other locations.

Ability to sit or stand for prolonged periods of time.

*Completed applications will include cover letter, resume, three contact references, and unofficial transcripts (official transcripts must be requested upon hire). Employment will require a criminal background check at college expense. Preference is given to Missouri residents.

AA Statement:SFCC is an equal opportunity employer. It is the policy of State Fair Community College not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law in regard to admissions, awarding financial aid, access to courses and programs, and all student services as well as the recruitment, admission and retention of students.