Apply at :https://www.schooljobs.com/careers/sfcc/jobs/5035568/it-services-specialist-i?pagetype=transferJobs

Under the direction of the Technical Director the IT Services Specialist I is responsible for providing support for desktops, laptops, standardized application, instructional technology, and mobile technology support to the college constituents. 

Responsibilities: 

Updates assigned service requests in the help desk system

Maintains and troubleshoots video conferencing equipment

Maintains and troubleshoots college approved standard technology in offices and classrooms

Performs desktop support for employees

Other related duties as assigned

 The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. Management reserves the right to add, modify, change or rescind work assignments as needed.

Required Qualifications:

Individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Demonstrated proficiency in Microsoft Windows operating system

Demonstrated proficiency in Microsoft Office suite of applications

Ability to provide excellent customer service and public relations outreach

Proven ability to effectively manage multiple priorities and meet deadlines.

Evidence of flexibility and problem-solving skills.

Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment.

Minimum 2 year degree in relevant field preferred

Valid Driver's License is required.

Desired Skills/Knowledge/Experience:

Education and Experience:

1-2 years experience in audio visual work and/or desktop support

Network + (or equivalent)

Apple Mac experience

Networking technology experience

*Completed applications will include cover letter, resume, three contact references, and unofficial transcripts (official transcripts must be requested upon hire). Employment will require a criminal background check at College expense. Preference is given to Missouri residents.

AA Statement: SFCC is an equal opportunity employer. It is the policy of State Fair Community College not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law in regard to admissions, awarding financial aid, access to courses and programs, and all student services as well as the recruitment, admission and retention of students.